This Privacy Policy ("Policy") describes how juan346 ("we," "us," "our," or "the Platform") collects, uses, stores, discloses, and protects the personal information of individuals ("you," "your," or "Player") who access or use the juan346 website, mobile interface, and all associated gaming and betting services (collectively, the "Services").
juan346 is committed to protecting the privacy and personal data of all Filipino players and users in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC) of the Philippines.
By registering an account or using any part of the juan346 platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the Platform immediately.
This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, which are incorporated by reference.
juan346 collects the following categories of personal data from players and users of the Platform:
2.1 Identity & Registration Data
2.2 Contact Data
2.3 Financial & Transaction Data
2.4 Gaming & Behavioral Data
2.5 Technical & Device Data
juan346 collects personal data through the following means:
juan346 processes your personal data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and securing your juan346 player account. |
| Identity Verification | Confirming your identity and age (21+) in compliance with regulatory requirements. |
| Payment Processing | Processing deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank. |
| Regulatory Compliance | Meeting obligations under Philippine law, PAGCOR regulations, and anti-money laundering (AML) requirements. |
| Fraud Prevention | Detecting and preventing fraudulent activity, bonus abuse, and unauthorized account access. |
| Responsible Gaming | Monitoring gaming behavior to identify at-risk players and enforce self-exclusion or deposit limit requests. |
| Customer Support | Responding to inquiries, resolving disputes, and improving service quality. |
| Marketing | Sending promotional offers and updates to players who have opted in to receive communications from juan346. |
| Platform Improvement | Analyzing usage patterns to improve the juan346 platform, game selection, and user experience. |
Under the Data Privacy Act of 2012, juan346 processes your personal data on the following legal bases:
juan346 does not sell your personal data to third parties. We may share your data only in the following circumstances:
All third parties with whom juan346 shares personal data are contractually required to handle that data in accordance with applicable Philippine data protection law and this Policy.
juan346 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
Upon expiry of the applicable retention period, juan346 will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.
juan346 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
While juan346 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials. If you suspect that your juan346 account has been compromised, please contact our support team immediately at [email protected].
juan346 uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and analyze usage patterns. The following types of cookies may be used:
You may manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the juan346 platform. For strictly necessary cookies, no consent is required as they are essential to service delivery.
Under the Data Privacy Act of 2012, Filipino players have the following rights with respect to their personal data held by juan346:
To exercise any of the above rights, please contact the juan346 Data Privacy team at [email protected]. We will respond to all verified data subject requests within fifteen (15) business days in accordance with NPC guidelines.
The juan346 platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21.
If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the juan346 platform, please notify us immediately at [email protected].
All new accounts are subject to age verification as part of the KYC process. juan346 reserves the right to request additional documentation to confirm that a player meets the minimum age requirement before processing any withdrawal.
The juan346 platform primarily stores and processes personal data within the Philippines. In limited circumstances, data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or international fraud detection services.
Where such transfers occur, juan346 ensures that appropriate safeguards are in place to protect your personal data, including contractual data processing agreements that require the recipient to maintain data protection standards equivalent to those required under the Data Privacy Act of 2012.
By using the juan346 platform, you consent to the transfer of your personal data to third-party service providers outside the Philippines where necessary for the delivery of our Services, subject to the safeguards described above.
juan346 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.
The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Policy periodically to stay informed about how juan346 protects your personal data.
Your continued use of the juan346 platform following the posting of a revised Privacy Policy constitutes your acceptance of the updated terms.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by juan346, please contact our Data Privacy team:
Email: [email protected]
Please include your registered username, a description of your request, and any relevant details to help us process your inquiry efficiently. We aim to acknowledge all data privacy requests within three (3) business days and resolve them within fifteen (15) business days.
If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines.
Play Responsibly: juan346 is for entertainment purposes only. Must be 21 years or older to register and play. Set deposit limits, take breaks, and never wager more than you can afford to lose. juan346 supports responsible gaming in line with PAGCOR guidelines.